Creating satisfied customers takes more than a great product or service. The sales channel’s ability to implement solutions and support the customer are also key factors.
When the customer has a question, or the first time something goes wrong, the customer will contact your channel partner. How prepared is the partner to take on this burden?
Through-Channel provides the tools support professionals need to ensure channel readiness and focus. The platform also provides real-time channel insights into the state of channel readiness to implement and provide channel support.